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Q1: Where is your factory location? How can I visit there?

A: Near Shanghai City,it takes about 2.5 hours by car. Traffic is very convenient.

Q2: All of your products covered by a warranty?

A: Yes. AII our products carry a full 1-year warranty and free

Q3: Can I get discounts?

A: Sure. For big orders, old customers, and frequent customers, we give best discounts and we afford the risk of market price fluctuation once we fixed.

Q4: Can I place a mixed order? For example, I need 2 pcs electric stacker and 1 pc hand pallet truck, is it ok?

A: Of course. You can mix different models as you wish.

Q5: Can you add our own logo on the products or use our designs?

A: Of course, we provide OEM/ODM service. In addition, we promise your design would protect by law, we won't tell anyone else about this. It's your own copyright.

Q6: Can you send the products to my factory in another city to load the container?

A: Yes, please send us your detailed address, we will arrange to send your factory on time.

Q7: How about your shipping methods?

A: Transportation depends on the client's choice, usually by sea and by air. You can also choose other shipping methods and inform us before shipment.

Q8: How about the after service?

A: 7*24 Hours Online technical support, if you need to provide on-site service later, we also may coordinate and cooperate.

Q9: Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery.

Q10: What is your lead time?

A: From 7 days to 20days under normal circumstances.